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French-Style Macaroons by Essence Macaron
French-style macaroons, true French macaroons from Essence Macaron. Try these delicate, exquisite gourmet treats - delivered right to your door.
Order French-Style Macarons online! Our Macarons are shipped fresh and will arrive via 2-3 day shipping in perfect condition.
Before you order, please read the following to make sure you
understand and agree with how we operate to better serve you:
- Our products are packed in insulated boxes, with dry ice to
ensure freshness and protection during transport. At reception,
macarons should be refrigerated if they are to be consumed
within two days. Otherwise, they can be kept in the freezer for
up to 2 weeks.
- For best flavor, macarons should sit at room temperature for
15 minutes if they were refrigerated, or 45 minutes if they were
frozen.
- Shipments are made Monday through Thursday each week,
for reception Wednesday through Saturday using the US Post
Office's Priority Mail Service. Most areas are reached within 2
business days, some destinations require 3 business days..
- We will only ship a parcel if your destination can be reached
within the same week and no later than Friday or Saturday
of the same week, whichever day constitutes the last day
of delivery by the Post Office for the concerned destination.
Otherwise we will ship the subsequent Monday
- When delivery occurs, we usually instruct the Post Office
to drop-off the parcel at destination, without requiring the
signature of the addressee (signature waiver). This enables
the addressee to find the parcel quickly in case he has stepped
out of the house or office during delivery. Please specify if you
want a signature at delivery. If not, we will use the signature
waiver for your shipment.
- We are not responsible for a parcel that either has not been
collected from the Post Office for more than 12 hours after
the first attempt of delivery or ordered for delivery while the
addressee is out of town. We suggest that our clients ensure
there will be someone at destination to either receive or find the
parcel the day of its drop-off or collect it from the Post Office
within 12 hours of the first attempt of delivery.
- Because of its fragility, some breakage of the biscuit may occur
during transport, but that will not affect the taste and quality of
our product.
- Cancellation of order will be accepted only if done 2 business
days before planned shipment
- Shipping damages: upon reception, please inspect
the condition of the shipment and report any damages
to your US Post Office driver. Please email within 12
hours of reception pictures showing the damages to customerservice@essencemacaron.com. Any damage claim
without supporting pictures will unfortunately not be considered.
-
Return and refund: please do not attempt to return the
macarons, we will not cover return shipping charges. In case
a refund is due we will mail you a company check within two
weeks of accepted refund.
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